The Terms and Conditions of Sale and Dispute Resolution/Arbitration Agreement below are binding agreements between you and the Rooms To Go affiliate making this sale, which is referred to as “RTG,” “we” or “us.” The Terms and Conditions of Sale and Dispute Resolution/Arbitration Agreement are expressly intended for the benefit of all Rooms To Go affiliates and their parent companies, subsidiaries, divisions, shareholders, members, directors, officers, employees, representatives, predecessors, successors, and assigns. “You” means any person or entity who signs this Sales Order or on whose behalf it is signed and any privies, and any person or entity who receives, accepts, or uses the purchased products or services. All such persons and entities are expressly intended beneficiaries of the Dispute Resolution/Arbitration Agreement. These agreements may not be changed except by a signed written agreement. If any part of any of these agreements is found invalid or unenforceable, then the other parts shall remain in full force and effect, except that if any part of Section 2 of the Dispute Resolution/Arbitration Agreement is found invalid or unenforceable, then Sections 1 and 3 of the Dispute Resolution/Arbitration Agreement will be null and void.
All merchandise sold at Rooms To Go Outlet Stores are sold “As Is.” “As Is” sales are FINAL and are not eligible for return, exchange, allowance, refund or service. “As Is” merchandise is sold without any warranty of any kind, either express or implied, including without limitation, those of merchantability and fitness for a particular purpose, where allowed by law.
You agree that we may share information you provide to us at the time of sale to process your order (including, without limitation, sharing your information with a company that delivers your merchandise to you) and with our third party marketing service providers, for product research and improvement and to help us target our marketing efforts. This information may include your name, contact information, and purchase history. By voluntarily providing your information to us and completing your purchase, you consent to our use of your information as described.
You must pick up your merchandise or schedule a delivery within 24 hours of your purchase being made. All orders that do not comply with this strict 24 hour policy are subject to cancellation. If your order is cancelled you will be issued a merchandise certificate as a refund for any payments or deposits. Please direct any further questions you may have to the Outlet Store where your purchase was made.
Pick up: Customer pickup operates on a first come basis. It is your responsibility to verify the location’s pick-up hours. Your merchandise will not be pulled prior to your arrival. You must have your receipt and proper photo identification in order to pick up your merchandise. Always remain with your vehicle while in the customer pick up area. To avoid damage to your merchandise and/or vehicle, you must arrive with a vehicle large enough to accommodate the merchandise being picked up. It is your responsibility to arrive with the appropriate material for securing loaded merchandise; RTG will not supply these materials. You are solely responsible for loading and transporting merchandise. You hold RTG harmless for any and all damage or injury to vehicles, merchandise or you during loading and transport.
Delivery Service: Merchandise delivery may be available for a charge, although delivery areas may be limited. Rescheduling of a delivery on the scheduled day may result in additional charges. If you cancel your order on the day of delivery and request a refund, any payments or deposits will be refunded by merchandise certificate only. RTG Outlet Store deliveries are a drop-off service. Some items may require partial assembly by you. Once a delivery is signed for, you assume full responsibility for the merchandise.